Luova Labs

Customer Experience

Leads, Leads, Leads! Top 4 ways for generating them

Generating leads is an important aspect of website, as it can help businesses to grow their customer base and increase revenue. There are many different tactics that can be used to generate leads, and the best approach will depend on the specific goals and needs of your business. Our top 4 key strategies for generating …

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What is Web Customer Experience – Part 1

When you think about the web customer experience your customers are receiving, what do you think about? When I think about customer experience, I think about how customers interact with a business in a delightful way from the first interaction to building and fostering a strong relationship. It’s almost like walking into an Apple store …

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Improving your customer & team relationships through data?

Data is everywhere today, our businesses are surrounded by it and it comes in many forms as well. Every transaction made, web site visit, ad click, ebook download, customer call provides us with insight that can be used and manipulated to help us better understand our audience. However, most businesses don’t tap in and capitalise …

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