What is Web Customer Experience – Part 1

When you think about the experience your customers are receiving, what do you think about? When I think about customer experience, I think about how customers interact with a business in a delightful way from the first interaction to building and fostering a strong relationship. It’s almost like walking into an Apple store in a […]

From a Manufacturing Brick & Mortar to Online with 24/7 Exposure

To advance their brand and get ahead of their current competition. MIS teamed up with Luova Labs to create an online experience that would allow its customers to better connect with its brand and to also increase its brand presence online. BECOMING THE LEADER ONLINE MIS realized that their online presence could be improved as […]

Introducing Systemisation and Automation to improve daily business processes

Ad Agency advances the norm of customer interaction. A one-of-a-kind ad platform tailored for highway advertising. Challenge Being an Ad Agency company can be difficult, especially in terms of how you manage and interact with your clients. We helped our client to revolutionize the way customers viewed their advertisements. The advertisement platform has allowed our […]

Improving your customer & team relationships through data?

Data is everywhere today, our businesses are surrounded by it and it comes in many forms as well. Every transaction made, web site visit, ad click, ebook download, customer call provides us with insight that can be used and manipulated to help us better understand our audience. However, most businesses don’t tap in and capitalise […]